Meet Our Staff


Brittany Shifflett, Treatment Coordinator


Brittany is an incredibly hard worker here at Kray Orthodontics.  Her sweet, understanding personality makes her a wonderful asset to our team.  She will be helping new patients understand the entire process of their treatment from the beginning to end by:

             Discussing treatment options

             Explaining treatment processes

             Communicating with general dentists about treatments

She is comes to us from Shenandoah, where she lives with her son and daughter, Michael and Avery, their dog, Scout, and their turtle, Tex.  Always staying busy, she loves singing and playing with her kids, running, and kayaking. She also enjoys fishing with her boyfriend, Jesse, and his son, Chandler. 

Nicole Breeden, Records Technician


Nicole has had braces herself — twice — so she completely understands what her patients are going through. As records technician, she is responsible for:

             Helping with dental impressions

             Analyzing X-rays to help form a treatment plan

A Grottoes native, Nicole lives with her mom, dad, and brother, Joseph. Her bird, Larry, and dogs, Teddy and LuLu, keep them company. Much of Nicole’s spare time is spent taking spontaneous adventures and road trips with her brother, shopping, and going to concerts.

Lauren Patton, Office Manager


When you call our office, you’ll probably hear Lauren’s cheerful voice on the other end. She’s been working in the dental industry since 2013 and can help you with:

             Scheduling appointments

             Coordinating insurance claims


When she’s not in the office, Lauren can be found hiking with her husband, David, and their Golden Doodle, Isla, or reminiscing on her time studying at Virginia Tech.

Brittany Smith, Insurance Coordinator

BrittanySBrittany is the newest staff member here at Kray Orthodontics! You can spot her smiling face the moment you walk into the office. Brittany comes to us with lots of valuable experience ranging from administrative to dental chairside positions. A few of her   specialties include:

             Scheduling appointments

             Updating social media

Brittany is originally from Highland County but currently resides in Staunton with her husband Corbett and son Crue.  In her free time, she enjoys training at her crossfit gym and coaching her son’s soccer team.

Michele Haldane, Clinical Assistant


You’ll find Michele chair-side during your appointment, assisting Dr. Kray and making sure you’re comfortable throughout the entire process. She’s been with us since 2015 and has many years of previous additional orthodontic experience as well. Michele’s responsibilities include:

             Assisting Dr. Kray during appointments

             Ensuring safe practices

             Keeping instruments sterilized in preparation for appointments

             Obtaining dental records


Michele lives nearby in McGaheysville with her husband, Glen, their daughter, Elizabeth, and their border collies, Sadie and Chase. She likes to relax and enjoy the simple things in life, including camping, baking, and scrapbooking.

Heather Humphrey, Clinical Director


Heather will be by your side from the beginning to the end of your care. With experience in orthodontics since 2005, she serves as our suresmile and invisalign coordinator and also assists with:

•             Applying braces and other equipment

•             Inserting Memotain permanent retainers

•             Making regular adjustments during treatment and retention

Heather comes to us from Augusta County, where she lives with her Husband, Wes, and her daughter, Cora.  She’s a country girl at heart who loves cooking, crafting, and rescuing cats (her family has six!). 

Natasha Cooper, Orthodontic Clinician


A seasoned orthodontic professional, Natasha has been living her dream of helping others have healthier smiles since 2004. She ensures that all treatments go smoothly and assists with:

             Applying braces and other equipment

             Making regular adjustments during treatment and retention

Natasha lives in McGaheysville with her husband, Joel, and their three kids: Jesela, Javen, and Ebyn. Her free time is filled with Pinterest-inspired crafts, beach trips with her family, and delicious dinners at her favorite restaurant, El Charro.

Brooklyn Gum, Orthodontic Clinician


Brooklyn’s upbeat attitude will put you at ease throughout your entire treatment. She assists with:

•             Applying braces and other equipment

•             Making regular adjustments during treatment and retention

Brooklyn comes to us from Shenandoah, where she lives with her fiancé, Austin, and their dogs: Willow, Boomer, and Mia. She has hobbies of all kinds, from doing permanent cosmetics to hanging out at the nearest diesel drag.

Mishelle Vickers, Orthodontic Clinician


Mishelle is the newest member of Kray Orthodontics and is ready to help you throughout your treatment. She assists with:

•             Applying braces and other equipment

•             Making regular adjustments during treatment and retention

Mishelle is born and raised in the Rockingham County and lives with her adorable daughter Hadleigh. In her free time, she is working toward a degree in dental hygiene.